15 06, 2015

Changing Bad to Good: How Expectations Influence Behavior

2017-02-06T19:03:36+00:00

As seen on the Huffington Post   So what makes a restaurant nice? Is it an expensive menu with exotic foods prepared by one of the best chefs in the world? How about a well-dressed wait staff, one that's prompt and pulls out your chair before you sit down? Maybe it's something simple like having to call to make a reservation? The "right" answer varies and largely depends on individual tastes. Whatever your definition of nice happens to be, once you make plans to eat out you probably will develop some expectations about the experience. Those expectations are based on [...]

Changing Bad to Good: How Expectations Influence Behavior 2017-02-06T19:03:36+00:00